Refund policy
Every product is made to order so we do not accept returns or exchanges. That being said we want you to be in love with your Feisty Ink Threads so if there is an issue with your order please contact us at feistyink@gmail.com and will do what we can to resolve the issue.
Damages and issues
Please inspect your order upon reception and contact us immediately at feistyink@gmail.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.